shipping

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms. 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. 

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WHAT ARE MY SHIPPING & DELIVERY OPTIONS? 

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We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products. 

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Shipping Times

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Normal delivery time is 2-4 weeks upon receipt of an order. Please also note that some models may have extended delivery times at certain peak times.

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DO YOU DELIVER INTERNATIONALLY? 

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We offer worldwide shipping.

For information about customs process: Email contact@decentsimulators.com 

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes. 

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WHAT HAPPENS IF MY ORDER IS DELAYED? 

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If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery. 

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms. 

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QUESTIONS ABOUT RETURNS? 

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If you have questions about returns, please review our Return Policy.

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HOW CAN YOU CONTACT US ABOUT THIS POLICY 

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If you have any further questions or comments, you may contact us by: Email: contact@decentsimulators.com